Experience the Best in Customer Service & Support
Forget automated phone system loops, hard-to-reach help, and messages that go into a proverbial black hole! At Northern Radiator, we believe that having high quality products isn't enough--our customers also deserve the very best in service and support. That's why we pledge every day to bring you a superior experience when you work with Northern.
Knowledgeable Customer Service Representatives
Don't know the OEM part number? Have some measurements but need help finding the right fit? We've got you covered. Our experienced team of customer service representatives is here to help you find exactly what you need, and help get it to you quickly.
Dedicated Sales Support
Every Northern customer is assigned to one of our dedicated sales representatives whose primary purpose is to help ensure your success with our products. Our sales reps offer product training, guidance on inventory selection and management, and keep you up to date on the latest products and industry trends.
Phone Support Available Weekdays 7 am - 7 pm CST
Sometimes you just want to speak with an actual person. Our coverage across the nation means we're able to staff phone support beyond the typical workday to ensure the help you need is available. Reach a real person ready to assist you, 12 hours a day.
24/7 Online Ordering Access
Need to cross reference an OEM part number? Want to get your order placed on Saturday rather than waiting until Monday morning? We've got you covered. Request a login for our full-featured website and have 24-hour access to pricing, availability, ordering, and more.
Employee Owned--We're Committed
Northern Radiator is 100% employee owned. That means every employee you work with is dedicated to providing the utmost in service and satisfaction. We know that our success is reliant upon your success, and we'll work hard to help you be successful with our products.
Work With the Best
If you're ready to work with the best, browse our products now or request an account today.
We'd be honored to have your business and will work hard to earn it, every day.